Job Responsibilities

• To provide end-users support in system and software application issues
• Perform installation, configuration and support hyper-converged infrastructure solution and other products
• Provide 1st Level and 2nd Level support for technical issues on hardware and software
• Maintain and log all support cases, follow up with client, provide feedback and see problems through to resolution
• Perform regular system health check audit, ensure system adhere to guidelines
• Ability to diagnosis, debug and resolve problems effectively
• Maintaining the system supply to the customers
• Support our other locations in Southeast Asia, expect traveling
• To perform other related duties as required to support users and the business

Job Requirements

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma/Professional Certificate, Bachelor’s Degree in Computer Science/ Information Technology/ Software Engineering or equivalent
• Team Player with good analytical and problem-solving skills
• Positive attitude and able to work independently
• Required language (s): Bahasa Malaysia and English
• MUST Possess own car
• At least 2 years of working experience in the related filed is required for this position will be advantage
• Fresh graduates are encourage to apply